Webex Calling | Cisco 9841 Phone Quick Start Guide

Webex Calling | Cisco 9841 Phone Quick Start Guide

Overview

Cisco 9841 Phone Quick Start Guide

 

Hardware Feature

Purpose

1. Phone screen

3.5" grayscale screen (Resolution 384 x 160)

2. Top 360 LED

Indicates the states of call, message, and the phone.

3. Action button*

Press the button to place a service call, such as an emergency call, if configured.

4. Line buttons and programmable feature buttons

Access your phone lines, features, and call sessions.

5. Softkey buttons

 Access to functions and services.

6. NFC tag

The location of the NFC tag.

The NFC feature will be available in the later firmware release.

7. Hold/Resume, Transfer, and Conference

Hold/Resume the Hold key: Place an active call on hold and resume the held call.

Transfer the Transfer key: Transfer a call.

Conference the Conference key: Create a conference call.

8. Headset, Speakerphone, and Mute

Headset the Headset key: Toggle the headset on. When the headset is on, the button lights up. To leave headset mode, pick up the handset or press Speakerphone the Speaker key.

Speakerphone the Speaker key: Toggle the speakerphone on or off. When the speakerphone is on, the button lights up.

Mute the Mute key: Toggle the microphone on or off. When the microphone is muted, the button lights up.

9. Alphanumeric keypad

Use the keypad to input numbers, letters, and symbols.

10. Volume button

Adjust the handset, headset, and speakerphone volume (off hook), and the ringer volume (on hook and when the phone is idle).

11. Favorite, Settings, and Contacts

Favorite the favorite key: Access Voicemail, Help Desk list, and message services, if configured.

Settings the Settings key: Access the settings menu.

Contacts the Contacts key: Access directories.

12. Front Arc LED

 Indicates the states of the phone, calls,and messages.

13. Navigation Cluster

The Navigation Cluster consists of the Navigation Ring and Select button. Used to scroll through menus, highlight items and select the highlighted item.
Hardware and Buttons

*Perdigon does not have this button programmed by default.



Source: https://help.webex.com/en-us/article/29odsb/Get-started-with-Cisco-Desk-Phone-9800-Series

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